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About Zigzag

Our role at Zigzag is to navigate the complex route to fulfil your quality targets. Our experienced team provides a full range of Quality Assurance (QA) services. With a completely flexible approach, we provide you with the right resource, wherever and whenever you need it. Achieving quality is never a straight path from start to finish – that’s why we chose the name Zigzag. We take the left and right turns for you to ensure that you reach your quality goals.

Whether you require a single audit or a team to manage a global programme, we have the people, the expertise and the experience to provide the support you need. Our global QA team has worked in over 60 countries across all major continents and we have experience in all GxPs (GCP, GVP, GMP,GLP, GCLP, GDP) and CSV.

What Services do Zigzag Provide?

  • GxP Auditing, including management of audit programmes
  • Building PV systems
  • Training
  • Inspection readiness and post-inspection support
  • Gap analysis
  • QMS development and support
  • SOP writing and review
  • CAPA management
  • In-house support
  • General consultancy

Why Choose Zigzag?

  • Reliable: You can rely on us to take a pragmatic approach and deliver your project safely.

  • Flexible: Our large global team will provide you with experienced resource whenever you need it, even if it is last minute. We will integrate seamlessly into your existing team to provide the tailored support you need. Whatever your requirements, whether you are looking for ad hoc support or a long term commitment, we can help.

  • Open Communication: We believe that communication is essential throughout any project. We will ensure that we understand what you require before we start. We will keep you updated throughout the project and upon completion we will make sure that you are satisfied with what we delivered.

  • Experienced: Our highly experienced, international team will provide you with the expertise you need. We work with organisations of all sizes, from start-up businesses to international pharmaceutical companies.

  • Tailored Services: We have developed a broad range of services to help deliver continuous solutions for our clients, time and again. With experience in all areas of QA, our team can adapt to work on projects of any size, ensuring consistency of services at all stages, whilst remaining cost-effective. However you choose to use our resource, our team is flexible and ready to support you.

Client Testimonials

“We were very impressed with the quality of the training and material provided and would have no hesitation in using Zigzag Associates Limited again for training courses in the future”. Specialist Contract Research Organisation.

“The process maps are great”, “Grand job”, “Excellent quality as usual”. Start-up Contract Research Organisation

“Thanks for sending over the draft reports, they have exactly the right amount of detail and I am really pleased with both reports”.  Multinational pharmaceutical company

If you would like to find out more information on any of our Services, please contact us

Abbreviations: Good Clinical Practice – GCP, Good Manufacturing Practice – GMP, Good Laboratory Practice – GLP, Good Clinical Laboratory Practice – GCLP, Pharmacovigilance – PV, Good Distribution Practice, GDP, Standard Operating Procedures – SOP, Computerised System Validation – CSV